Reading, PA –
Christie Botterbusch, whose practice of volunteering — United Way, Junior League of Reading, VOICEup Berks and more — has woven strong, vibrant threads that shimmer in the tapestry of Botterbusch’s life. Her sense of intention and purpose is both palpable and contagious.
Q: How long have you been in this leadership position?
Since three years ago, August. I’ve always volunteered…and I’ve always been impressed by this organization — by the work, what they hope to build for the guests that come to their doors. I get asked often why I wanted to do this. I struggle to find an answer. It’s always been a part of my heart. I strongly believe we are all connected. The imperative of lifting each other up doesn’t need to be huge, grand gestures. It’s looking someone in the eye, asking their name. This quote from one of our guests and core volunteers speaks to the transformations we see: “New Journey is so much more than a meal. People walk through those doors and remember they are someone. They realize they have potential. Maybe no one ever told them that, but they come in here and they can feel it.”
Q: Are you saying that some guests also become volunteers? How important are volunteers at NJCO?
Yes. It’s a labor of love for everyone, for our volunteers and our staff. Last year, we had a little more than 9,000 volunteer hours! We can’t do it without them. There are ‘core volunteers’ — individuals who were or are guests utilizing our services, who find a place of belonging and purpose and acceptance. It’s amazing to watch the transformation. This is family; this is community; this is connection. It’s what’s missing a lot. One man said, “You help people feed our potential.” They’re now helping at the Food Pantry and serving coffee. It gives me hope. It’s a privilege for me to know them — not the other way around.
Q: What do you do on an average day? Or is there no such thing?
You’re right. (Laughing.) On any given day, it’s all hands on deck. I oversee the daily operations and management, and I’m also responsible for grant writing and fund development. I work hard with community outreach — connecting with other organizations, trying to build collaborations. We are a no-barriers program, providing 400 free meals a day Monday through Friday, plus a food pantry, clothing center and more. No barriers means come as you are — we do our best to meet people where they are. I even become a taste-tester for the lunches sometimes. The staff will say, “Take it back to Christie and see if she likes it.” (Laughs again.)
Q: What does the future look like?
Honestly, the need has expanded, and we’re adapting to that reality. We see the gaps. Many people are only one emergency away from losing everything.